Subscription policy
Operator and support contact must be configured before public launch.
Plans and prices
Plan prices, currency, included credits, billing interval and taxes are configured by the operator and shown before checkout. Unconfigured plans cannot be purchased. Reference credit amounts are not final commercial offers.
Recurring payments
Subscriptions renew through the authorized payment provider. A confirmed paid invoice grants the configured allowance once. Failed, discounted or prorated invoices may require reconciliation. Renewal notices and consent wording need market-specific review.
Credits and reservations
Jobs reserve estimated credits before processing. Successful jobs settle actual usage and release unused reservations. Failed jobs release reservations under the implemented product policy; uncertain provider outcomes pause for review. Refund/expiry/rollover terms must be finalized before sale.
Cancellation and plan changes
The payment provider customer portal can manage configured subscriptions. Effective dates, upgrade/downgrade proration, access after cancellation and required cancellation mechanisms must be clearly published before launch.
Refunds and disputes
Refund eligibility, unused-credit handling and mandatory withdrawal rights require legal review. Refunded payments enter manual ledger reconciliation and can temporarily restrict generation. Provide a working support and appeal channel before enabling purchases.